Shipping Policy

Orders are dispatched from our Mudgeeraba Gold Coast, Queensland location within 1–2 business days (excluding weekends and public holidays).

We ship using Australia Post and Aramex.
Delivery timeframes vary by location but are typically:

• QLD: 2–5 business days
• NSW/VIC/SA: 3–7 business days
• WA/NT/TAS: 5–10 business days

Tracking information is provided via email once your order has been shipped.

For certain products or during peak periods, dispatch may take longer. We will endeavour to notify you promptly if there are any delays in dispatching your order.

Please note that shipping delays may occur beyond our control. For the most current information on potential delays affecting delivery to your location from Mudgeeraba, QLD, at the time of your purchase, please refer to the https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/ and https://www.aramex.com.au/tools/delivery-times/.

Estimated delivery times after your order has been dispatched from Earth & Soul:

* Standard Postage with tracking: 2-10 business days - $9.95
* Express Postage with tracking: 1-2 business days (1-3 days for W.A) - $19.50

Please allow an additional business day for orders destined for W.A.

Free Shipping: Enjoy free standard shipping within Australia on orders over $95.

You can choose your preferred shipping method during checkout.